Policies

Privacy
Your privacy is important to us. Boater's Emporium does not sell or trade any personal information. All user information is kept private. Users phone number and email address are only used for invoice's and tracking numbers or so we can contact you regarding your order.

Sales Tax
Boater's Emporium LLC is required to collect a 6.625% Sales Tax for orders shipped to the State of New Jersey. Boater's Emporium will not collect and remit sales tax for orders that ship to states other than New Jersey. If you live in a state that requires sales tax to be collected for online purchases, you are required to pay the sales tax to your state directly. 

Lost/Damaged/Leaking Items
If your package arrives visibly damaged or shows signs of leaking, please take pictures of the packaging and items. PICTURES MUST BE EMAILED TO ryan@boatersemporium.com. Any claim of lost/damaged/Leaking items must be made within 30 days of delivery or FEDEX/UPS/USPS will not honor the claim. BOATER'S EMPORIUM WILL NOT BE HELD RESPONSIBLE FOR ANY LOST/DAMAGED/LEAKING ITEM.

Defective
In most cases defective items will have to be returned directly to the manufacturer. Credits or exchanges will not be done until the manufacturer inspects the item. DO NOT MAIL DEFECTIVE ITEMS TO US. If you receive a defective item please use our Contact Page.